Shipping Policy
At Atelier Aulyn, each piece of jewelry is carefully crafted and prepared before it begins its journey to you. Below you’ll find all the details about shipping destinations, delivery times, insurance, and what to expect once your order has been placed.
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Shipping Destinations
Shipping is currently only available within Germany and the European Union. -
Shipping Costs
Standard, fully insured shipping is complimentary for all orders within Germany and the European Union. -
Shipping Service and Insurance
All Atelier Aulyn Jewelry is shipped fully insured via UPS.Once your order is prepared and ready for shipment, you will receive a confirmation email containing your tracking number and an estimated delivery date and time.
Please note: A signature is always required upon delivery to ensure your jewelry arrives safely. -
Processing Time
Ready-to-Ship: Shipped within 3–5 business days after order confirmation.
Made-to-Order: Each piece is crafted with care. Please allow 4–6 weeks for production.
Custom Designs: Depending on the intricacy of your design, production may take 8–12 weeks. -
Special Notes
Orders can only be delivered to registered addresses; P.O. boxes are not accepted. -
Lost or Damaged Package
All shipments are fully insured. In the rare event your package is lost or arrives damaged, please contact us immediately at info@atelieraulyn.com.
Still have questions?
I’m happy to help! Please feel free to contact me directly, and I’ll gladly assist.